Professional Experience
Head Human Capital Development
PT Sarana Sukses Sejahtera & PT Gunungmas Sukses Makmur
Head Office – Jakarta Utara, Indonesia
May 2025 - PresentJob Description
- ✓Led end-to-end Human Capital functions covering manpower planning, workforce forecasting, recruitment, onboarding, employee induction, talent management, payroll administration, compensation & benefits, and employee services
- ✓Managed Industrial Relations activities including employee grievance handling, dispute resolution, disciplinary processes, labor compliance, and stakeholder engagement with local communities and external parties to maintain harmonious industrial relations
- ✓Oversaw General Affairs operations including office and facility management, transportation, accommodation, travel management, ticketing, employee welfare, and operational support services
- ✓Developed and implemented HR policies, Standard Operating Procedures (SOP), Work Instructions (IK), and workforce governance systems to strengthen organizational effectiveness
- ✓Designed and implemented talent development initiatives, including the Operator Development Program (ODP), Fresh Mechanic Development Program (FMDP), and leadership development programs to build sustainable talent pipelines and future leaders
- ✓Led HR digital transformation initiatives through the development and implementation of web-based HRIS and HCGA applications, including Leadership Activity Monitoring, Online Leave Management, Digital Employee Identification, Computer-Based Psychological Testing, Ticketing Management Systems, and HR Administrative Solutions
- ✓Led the Performance Review Meeting process by developing KPI monitoring frameworks, consolidating departmental performance data, and facilitating performance evaluations to support operational and business target achievement
HCGS Department Head
PT Fajar Anugerah Dinamika (Hasnur Group) | Site Berau Coal
Kalimantan Timur, Indonesia
March 2023 - May 2025Job Description
- ✓Managed end-to-end Human Capital & General Affairs functions within mining operational environments, supporting workforce productivity, operational continuity, and business growth
- ✓Led annual budgeting, manpower forecasting, workforce planning, recruitment, onboarding, induction, talent development, performance management, payroll administration, and compensation & benefits programs aligned with operational and business requirements
- ✓Managed employee relations, industrial relations, grievance handling, stakeholder engagement, and dispute resolution, maintaining harmonious industrial relations and a stable employee relations climate
- ✓Oversaw General Affairs operations including office management, facility management, accommodation, transportation, catering, employee welfare programs, and operational workforce support services
- ✓Managed personnel administration, utility and asset management, site services, and operational support functions to enhance workforce satisfaction and operational effectiveness
- ✓Supervised civil construction projects, infrastructure development, building maintenance, and site facility management to ensure operational readiness and business continuity
- ✓Coordinated IT infrastructure support including network development, communication systems, hardware and software management, and site connectivity requirements to support operational efficiency
- ✓Ensured compliance with labor regulations, company policies, operational standards, and corporate governance requirements across all HCGA functions
HCGA Section Head
PT Bahtera Putera Nusantara - Site Wahana Agung Sejahtera (WAS)
Kalimantan Tengah, Indonesia
(Project-Based Assignment / Closed Project) August 2022 - December 2022Job Description
- ✓Supported workforce and HCGA operations through the successful completion of a project-based assignment
- ✓Managed employee relations, industrial relations, grievance handling, stakeholder engagement, and dispute resolution, maintaining harmonious industrial relations and a stable employee relations climate
- ✓Oversaw General Affairs operations including office management, facility management, accommodation, transportation, catering, employee welfare programs, and operational workforce support services
- ✓Managed personnel administration, utility and asset management, site services, and operational support functions to enhance workforce satisfaction and operational effectiveness
HR Manager
PT Electra Global (IUP)
Kalimantan Tengah, Indonesia
August 2019 - May 2022Job Description
- ✓Led manpower forecasting, recruitment, onboarding, induction, performance management, payroll administration, and compensation & benefits programs aligned with operational and business requirements
- ✓Managed employee relations, industrial relations, grievance handling, stakeholder engagement, and dispute resolution, maintaining harmonious industrial relations and a stable employee relations climate
- ✓Oversaw General Affairs operations including office management, facility management, accommodation, transportation, catering, employee welfare programs, and operational workforce support services
Acquisition Manager
PT Limoff Internasional Indonesia
Bali, Indonesia
February 2016 - September 2018Job Description
- ✓Managed merchant acquisition, business partnership development, and operational coordination.
- ✓Conducted market research, business development initiatives, and customer relationship management to support business growth and operational expansion.
- ✓In addition, supported recruitment activities, workforce planning, employee relations, and HR operational administration.
- ✓Assisted in handling Industrial Relations matters, employee performance monitoring, and manpower forecasting aligned with operational and business requirements.
Assistant Manager
Ramilta Realty Group (Ramita Villa Legian & Ubud Bali)
Bali, Indonesia
March 2014 - June 2017Job Description
- ✓Managed project budgeting and cost estimation (RAB) for villa development projects, supporting planning, construction control, and budget monitoring activities
- ✓Coordinated the planning, design, and construction supervision of 10 villa units, consisting of 9 units in Ubud and 1 unit in Legian, Bali, ensuring project progress aligned with design specifications and development plans
- ✓Monitored project implementation, contractor activities, material utilization, and construction progress to support timely project completion and quality standards
- ✓Supported project documentation, promotional activities, and property publication initiatives to enhance project visibility and marketing effectiveness
- ✓Supported recruitment, manpower planning, employee relations, and Industrial Relations activities to ensure workforce availability and operational readiness throughout project development phases
Technical Support Specialist
iFive Store - Ambarrukmo Plaza Yogyakarta
Yogyakarta, Indonesia
May 2010 - August 2013Job Description
- ✓Provided technical support, troubleshooting, software installation, and hardware maintenance services.
- ✓Handled system diagnostics, technical repairs, customer support, and operational issue resolution.
- ✓Supported operational technical services, preventive maintenance activities, and system performance monitoring.
- ✓Assisted customer service coordination and technical operational reporting.